This article helps you to set up a live stream from your encoder.
If you are getting an error while connecting to RTMP URL then check the below-mentioned steps.
- Check the ping result to the origin server (eg: ping IP address).
- Check the traceroute result to the origin server.
- RTMP URL typo.
- RTMP URL any spaces in the URL.
- Verify the RTMP URL and stream key.
- Check PC CPU usage or load.
- Check PC memory.
- If you find any issue in the above steps then please contact your internet service provider.
- If you do not find any issue then please contact our support team.